If you have received a damaged or defective item please contact us with your order number and tell us about the items affected. We’ll cover the cost of the return delivery and the team will do their best to get a replacement to you quickly.
Our vinyl parcel packaging is selected to get your order to you in the best possible condition. However, on occasion the carriers may mishandle your parcel, this is sadly out of our control. With this in mind, minor sleeve damage is not insured or compensated for regarding damage in transit.