It’s release day and I haven’t had an email for my audio download, what now? 15 November 2023 14:40 Updated Oh no! Please check your Junk / Spam email folders first.If you still need help, contact us with your order number here. Related articles How do I download the digital album or single I’ve purchased? Size Guide What file formats do you use for digital audio downloads? If I pre-order with you, will it definitely arrive on release day?