It’s release day and I haven’t had an email for my audio download, what now? 15 November 2023 14:40 Updated Oh no! Please check your Junk / Spam email folders first.If you still need help, contact us with your order number here. Related articles How do I download the digital album or single I’ve purchased? Size Guide Do I have to pay import duties or taxes? My delivery is late, where is my order? What file formats do you use for digital audio downloads?